Shipping policy

  1. Processing Time:

    • All orders will be processed and prepared for shipment within 1-3 business days (excluding weekends and holidays) unless otherwise stated.

  2. Shipping Methods:

    • We partner with reliable shipping carriers to ensure safe and timely delivery of your orders.
    • The shipping methods available will be displayed at checkout, and the estimated delivery times will vary based on the destination.

  3. Shipping Costs:

    • Shipping costs are calculated based on the weight, dimensions, and destination of the package. The shipping charges will be displayed at checkout.

  4. Tracking:

    • Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the progress of your shipment.

  5. International Shipping:

    • We offer international shipping to select countries. Please note that international orders may be subject to customs fees, import duties, and taxes imposed by the destination country. The recipient is responsible for any additional charges incurred.

  6. Order Tracking and Support:

    • If you have any questions or concerns regarding your order, you can reach out to our customer support team at woofza.info@gmail.com . We will be happy to assist you and provide updates on your shipment.

  7. Lost or Damaged Packages:

    • While we strive to provide a seamless shipping experience, we are not responsible for any lost or damaged packages during transit. If you encounter any issues with your shipment, please contact the respective shipping carrier for further assistance.